Community Drivers Frome
Getting you there
The service we provide
If you live in Frome or in one of the nearby villages we will pick you up from your home and take you to any important appointment. We will wait for you – or come back to collect you – and take you home again afterwards.
This could be for a medical appointment – your doctor, dentist, optician or any other treatment relating to your health or well-being. It could also be for a visit to someone close to you in a hospital or care home.
We can also take you to a therapy group or social gathering and if we have a driver available it could be a necessary trip to the post office, shop or the hairdresser.
Where can we take you?
We can take you anywhere in the Frome area but we can also take you further afield – for example to places like Bath, Bristol, Shepton Mallet or Taunton.
How much will it cost?
There is an admin fee for each return journey of £6 and also a charge of 80 pence for each mile travelled.
This mileage charge is reduced to 40 pence if you have a valid bus pass and your journey starts after 09:30.
Payments are made in cash to our driver.


Who are our drivers?
Our drivers – we have 26 at the moment – are all volunteers who use their own vehicles to transport or passengers. All the drivers are DBS checked and they all enjoy being able to help fellow members of the community. They are patient, friendly and always willing to help in any way.
Some of our drivers…






How do I make a booking?
Ring us, with as much notice as possible, on 07596 591 391 and speak to our scheme Co-ordinator, Morag Stuart – or her colleague Paul Sherrin – to request the transport you need.
Remember to tell us if you want to bring someone with you, or if you will need to bring a wheelchair or rollator, so that we can ensure that the vehicle we send for you has room.

Things our passengers say about us……
“Without your drivers I simply wouldn’t be able to get to my doctor’s appointments. There are few buses in my village and I could never afford a taxi.”
“Your drivers are so helpful and patient with me – they look after me so well”
“You are all such lovely people and nothing is ever too much trouble for you. I can’t imagine what I would do without you being there for me”
“It’s a very good service. Especially for people like myself who are old and can’t drive.
We can go anywhere… they wait for you to come out and take you home. All the drivers are very friendly and polite.”
We look forward to hearing from you and to providing transport for you.
Would you, or someone you know, like to become a volunteer driver?

If you – or anyone you know – would like to join our team of volunteer drivers we would love to hear from you. There is no obligation to do more journeys than you have time for – you can just do as many or as few as suits you. It is a very rewarding way to help local people get to vital appointments – they really depend on us…
Just give us a ring and we will have a chat with you about giving volunteer driving a try!